FACTS
WHAT DOES VA HOSPITAL FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand VA Hospital Federal Credit Union's Privacy Policy.

At VA Hospital Federal Credit Union, we respect the privacy of our members. We recognize the importance of maintaining the confidentiality of your personal financial information. This notice describes the privacy policy and practices followed by VA Hospital Federal Credit Union. This notice explains what types of member information we collect and under what circumstances we may share it
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Name, address, Social Security Number, and income
  • Account balances and transaction history
  • Credit history and credit scores
When you are no longer our member, we will not share your information except as permitted or required by law as described in this notice.
How? All financial companies need to share members' personal information to run their everyday businesses. In the section below, we list the reasons financial companies can share their members' personal information; the reasons VA Hospital Federal Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does VA HOSPITAL FEDERAL CREDIT UNION share? Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes –
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes –
information about your creditworthiness
No We don't share
For our affiliates to market to you –
No We don’t share
For nonaffiliates to market to you –
No We don’t share
Questions? Call 1-800-661-1938
send us an email at info@VAHospitalFCU.org
or write to:
VA Hospital Federal Credit Union
4300 West 7th Street, RM. 1A-118
Little Rock, AR 72205.
WHO WE ARE
Who is providing this notice? VA Hospital Federal Credit Union
What we do
How does VA HOSPITAL FEDERAL CREDIT UNION protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does VA HOSPITAL FEDERAL CREDIT UNION collect my personal information? We collect your personal information, for example, when you
  • open an account or apply for a loan
  • apply for any credit union service
  • you visit our Web site, provide us information on any online application or transaction, or information you send to us by email
  • use your credit or debit card or pay your bills
  • make deposits to or withdrawals from your accounts
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law only gives you the right to limit information sharing as follows:
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State law and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies
  • VA HOSPITAL FEDERAL CREDIT UNION has no affiliates
  • Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • VA HOSPITAL FEDERAL CREDIT UNION does not share with our nonaffiliates so they can market to you.
  • Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include investment and financial service providers and insurance companies.